PhoneHelper quick reference

PhoneHelper.exe is a utility that ships with Go Integrator Client enabling certain features of the product to be called directly.

Available Commands

Command (parameter) Description
Hangup -
Answer -
Deflect (extension) Deflect a call when the handset is ringing to another extension
Hold -
Unhold -
MakeCall (destination) -
CallHistory Show Call History window
Presence Show Presence
Contacts Show Address Book
Settings Show config
Phone Opens phone window in the client
recordsuspend, recordresume -

How to Execute the Commands

1. Using via a desktop shortcut


2. Using from the Windows Command line

Target = 'C:\Program Files (x86)\CTI\PhoneHelper.exe' MakeCall(xxx)

xxx = number to dial.


Create a desktop shortcut to show address book


Target = 'C:\Program Files (x86)\CTI\PhoneHelper.exe' Contacts

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