Broadsoft

Tray Menu

Tray menu

The tray menu is accessed by right-clicking on the icon which is a green square (or red if you're on a call or yellow if a call is on hold).

Available icon   Busy icon   Held icon

Note:In Windows 7 and above, some tray icons become hidden and expressly have to be shown. These settings are stored in the "Notification Area Icons" part of the Windows Control Panel.

At the bottom of the tray menu is a text box where users can enter text or numbers to search for in all of the integrated applications.

Tray menu search text

Results are displayed directly in the tray menu as text is typed into the text box. Calls can be made to any contacts that are found by clicking on the number displayed in the results.

Clicking on the icons down the left-hand side of the tray menu displays the various sections of the tray menu.

Menu

Tray menu Menu icon

From this section, users can access the other parts of by clicking on the appropriate option.

Related topic:Presence window

Related topic:Address Book window

Related topic:Call History window

Related topic:Telephony settings

Help

Tray menu Help icon

Click this option to open the software's online help in your default internet browser. Double-click on the option you would like to view.

Tray menu Help content

When this section of the menu is being viewed, the search text box is used to find words or phrases within the online help.

Tray menu help search text

Recent Calls

Tray menu Recent icon

Quickly see recently dialed numbers, and click to redial them.

Tray menu Recent content

Exit

Tray menu Exit icon

Use this to unload the software.

Tray menu Exit content

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